CANCELLATION POLICY

At Gourmet International Catering & Events, we understand that life can be unpredictable and unexpected circumstances may arise. In the unfortunate event that you need to cancel your booking with us, we have outlined our refund policy below:

 

If the cancellation occurs 30 days or more prior to your event or pick-up date, you will be eligible for a 50% refund of the amount you have already paid. This includes any reduction in guest numbers.

 

If the cancellation occurs 29 days or less prior to your event or pick-up date, you will forfeit the entire amount that you have already paid. This is due to the hard costs of purchasing the finest ingredients and the time our team spends on preparation to ensure your event is amazing. This also includes any reduction in guest numbers.

 

All cancellations must be made in writing, and the date we receive the notification will be recorded as the official cancellation date.

 

If the cancellation occurs 7 days or less prior to your event or pick-up date, you will forfeit the entire amount already paid and may still owe the outstanding balance of the booking.

 

We will make every effort to reschedule your booking, depending on our chefs' availability and whether ingredients have already been purchased. If ingredients have been purchased, there may be an additional charge to cover the loss of money and time to our business. 

 

We are proud to offer Gourmet International catering and event services on the Sunshine Coast, Gold Coast, and Brisbane. Thank you for choosing us for your event needs.